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Get fast, free shipping with Amazon Prime. Get to Know Us. Amazon Music Stream millions of songs. Amazon Drive Cloud storage from Amazon. Alexa Actionable Analytics for the Web. AmazonGlobal Ship Orders Internationally. Amazon Inspire Digital Educational Resources. While eating dinner there were several people dining at a table next to us, when they had completed their dinner they asked to speak to one of the employees I assumed he worked in management just by the way he was dressed, he offered the table his employee discount to pay for their food, not long after I heard one of the men say his bill would have been over The group of guys were talking loudly and cursed a lot!

Wow I told my husband! When we reviewed our ticket we realized my meal had been charged as a pitite sirloin, garden bar with a side of shrimp! I asked the waitress to correct the ticket and she said she would get my tea taken off the ticket because there was an almost 4 dollar difference in the price we were overcharged, she was gone for awhile and then returned and asked us did the manager ever come and talk to us?

Will not return to this location! I went to Ruby Tuesdays lcoated in Largo Maryland. The meal was real tasty and the waiter was real cool. His name is Derek D waiter number I received my bill I left the waiter a 7 dollar top and took a photo of the receipt. When I received my credit card statement an extra 2. I spoke with Kevin the General Manager about the situation.

He told me that he will resolve the issue and I requested my tip be fully refunded. He insured me that it would be. I have not seen any amount refunded. Employees that steal any amount does not mount up. I have been going to the rubytuesdays on ridge road west for a long time. I went to Store in Nashua, NH on June 29, and was very disappointed with the food quality, price and quantity.

I ordered the fried chicken dinner with the salad bar which was very good instead of fries for and additional fee. I got chicken tenders 4 small pieces — 1 was not bigger than a quarter. This was not the way this dinner was advertised in the menu. Also the chicken was terrible quality — could not even eat it. The waitress and salad bar were great — but I will not pay high prices for a terrible misrepresented meal in the future.

There were four customers at the bar. I took a picture to prove that the bar was not busy. We should have forwarded the picture to them at that time so they could see for themselves. My husband asked the one barmaid after she walked past us 4 or 5 times why she was ignoring us.

She had one other customer who ordered takeout. The other barmaid yelled at my husband from the other end of the bar in front the other customers. My husband and I are not pushy or demanding. The two barmaids were the ones with the bad attitude. They singled us out for some reason. We were regular customers. Another girl waited on us a few weeks ago and in walks the rude girl as we were finishing our meal.

The manager called and apologized about the first incident and said he was sending us coupons because he wanted us to come back. Bad choice for us! Here is what happened a few weeks ago: The bartender refused to wait on my husband and I. My husband asked him if he was going to wait on us. He told us that we took picture of his girlfriend and he was not going to wait on us. He had the nerve to come from behind the bar and stand behind our chairs and loudly kept repeating that he will not wait on us.

My husband became very angry at that point and used some inappropriate language. It takes a lot to make my husband angry. At that point he beat a hasty retreat and was not so brazen. While he humiliated us he was quite loud about it. He made sure that the employees and other customers heard every word he said. All he had to do is wait on us and not make a scene. We would have paid our tab and left him a tip. I have to wonder who is in charge here. My husband told me I was wasting my time.

The other employees, especially the girl, got a good laugh at our expense. We went to TGIFridays and enjoyed a nice meal. We were treated with respect and left a hefty tip for Benny the bartender. They have big problems at this location and you have to wonder how many other customers are treated this way.

The employees are very disrespectful. Someone at Customer Relations called and spoke with my husband and she said she would get back to us. I guess they really do not care how rudely customers are treated. Do yourself a favor: We went to the salad bar, and went through most of the salad plates, and it was very difficult to find a clean plate.

Walking along the salad bar my slip flops stuck to the floor! The same for the bathrooms. No biscuits were served. We were all very disappointed with the restaurant. This has always been our go to restaurant. It the past we never had to worry about the condition of the restaurant. We decided we are going to look for another restaurant. So sorry about this. I was like their was something in there.

They said no… It tasted different. I still have not received my paycheck even though I have asked them for it. They gave me debit card and told me the money and pay stub would be online with this card and when I checked, there was no money in my balance. I was supposed to get this check almost 3 weeks ago. May 5, a Ruby Tuesday manager Moriah Puckett from the New Iberia location had a non employee as well as other paid employees working in the dish area well after closing hours the person was there from I would like if someone from corporate to please contact me.

Ashton, our Culinary Manager, has belittled almost all of our employees at one point of another. Last night he threatens me that he is going to write me up because I was contacting my parents to check on my 5 month son, after I had stocked the whole restaurant, racked three racks of silverware, ran food, and was doing his job at Expo while he sat in the office ON HIS PHONE. His actions are similar to that of Chef Ramsay and Something needs to be done about him. We have already lost multiple servers and even a manager due to his poor management, and are on the way to losing multiple more based on how he treated me last night.

Get rid of him before the store gets driven into the ground! The manger Sandra is the most unprofessional manager I have ever encountered. Using threats and intimidation to get results. So sad that this restaurant has such high turnover, they seem to have the customer base to stay afloat. There is absolutely no reason to talk to hard working employees like that. In the short time I worked there, I witnessed Sandra slam dishes, cuss at every single employee, she has no patience what so ever, her level of professionalism is at a serious low!!

I watched her destroy employee moral in about 20 seconds and one server was in tears. The employees are human beings that deserve respect. Sandra needs a serious attitude adjustment and a reminder of how you treat human beings.

So disappointed because I really liked the people and the job but I will not be disrespected and cussed at by someone who is supposed to be an example and a professional. I doubt anything will be done about this, my hope is that she Sandra learns how to treat people before they lose more valuable employees.

We saw an elderly woman working there would did a great job refilling the salad bar all night. One time, she accidentally dropped a bowl of salad and a manger proceeded to degrade her and snap his fingers at her to clean it up and move faster. We brought it to the head managers attention and nothing happened to the manager. That same manager became condensending towards us. We then learned that the elderly woman has now been fired for doing her job. I have never been to any restaurant that treats their employees in that manner as well as treats their customers in that way.

The management should never treat any employee in that way. Maybe Clark Howard is right after all. Almost all the tables were empty. We were told we would have about a 30 min. Only 2 servers were there. SO—we waited until May 11th 3 months later to go eat there, because we had received, in the mail, about a NEW salad bar.

WELL, as we pulled up into the parking lot, several couples were walking out. On April 29, , 11 of us, family and friends went to Ruby Tuesday to celebrate my nephews Birthday. There was a 45 minute wait, there was suppose to be 15 of us but some did not come. I wish I had not gone, and so did everyone else. The reason that they gave for the wait was the group at the tables were they were going to seat us was just sitting there talking and would not leave.

After finally being seated it took 20 minutes for the server to come take our drink orders. Another 15 to 20 minutes to take the food order. The took 10 minutes to fix the drinks, then they sat there for another five minutes before they were served to the table.

The food was awful, and a couple of the orders were sent back. They did not offer to replace the meals with something else, which probably would have taken another 30 minutes.

The server seemed surprised when he was told to just take them off the check. The manager brought out the birthday dessert to my nephew. My nephew asked her if they were going to sing to him for his birthday. She said that they do not do that. A few two to three minutes later a group of servers took a birthday dessert to a man a few feet away and sung happy birthday to him. When we asked why they did not sing for my nephew the manager who my nephew had asked if they would sing, asked him did we ask.

She was very rude, and seemed as if she did not understand why we were so up set. After everything that we went through I do not plan on going back. I will be telling everyone I know not to go there. Word of mouth and Social Media are very strong weapons. So we decided to go to Deland Ruby Tuesday to celebrate my birthday.

Soooo not a good idea, It started with taking almost 30mins to just get the drink order right and this would be because of our server and the bar tender. I should never had to pay what I paid for bad service, rude staff, wrong drinks, unstocked salad bar, wrong food, cold food, over cooked food and bad desert.

We had dinner with friends tonight. And our server Valerie R. Was extremely sweet and helpful she definitely is knowledgeable about the menu and knows how to recommend food from the menu. Excellent service tonight by our server Valeri R.. She was very sweet and helpful with making choices on our dinner and drink orders.

She made out visit pleasant.. We will definitely recommend her on our next visit. She is a very good margarita maker as well. I have thought long and hard before I am commenting on the experience myself,wife and her friend had at Ruby Tuesday in Bessemer Alabama.

We had gone there for lunch and we were treated worse than we have ever been at any restaurant before in my life. We were deliberately ignored and felt discriminated against because we were white.

The reason we felt like this is because we were seated and then ignored. We sat there for about fifteen minutes and nobody ever came to give us a menu or even acknowledge that we were even there. The reason I felt discriminated against is the black customers who were coming in were all greeted and taken care of by the black staff. So after sitting there for awhile we got tired of it and got up and left and I am not going back and telling ALL my friends and family not to go there anymore….

Would you please take down the new commercial with lady singing. You guys can do better than that. Ruby T, Navy Blvd. Food is great, restaurant clean and bright, great service by some staff. Also has preferred customers who receive courteous service. It appeared to me that both bartenders rallied their preferred customers to give me the cold shoulder. Go to a restaurant to be welcomed, not treated rudely. Talked with manager Marco I believe about my concerns, but doubtful it will change anything.

Worked in food service industry fifteen years, never disrespected customers in this manner. The other bartenders are awesome, the food is great, but two unchecked, self-serving staff members can taint the whole ambience. Doubtful I will return. Spent good money there and tipped well. The lettuce was rotten, there were not 55 items on the salad bar, and absolutely no cottage cheese. I was very disappointed that I paid Never again and never will I be back.

Everything was fine up until our food came. We asked put waitress what is going on with our appetizer because we are almost finish eating. She went to check and took to long, so I went to look for the manager.

I told him the situation and he apologized for what happen and said he will not charge us for the appetizer so I thanked him and waited for our bill. When I got the bill I placed my credit card on it and my waitress grabbed it before I had a chance to review the bill, but I trusted it was correct, so I signed it when she came back.

As I was on my way to my car I realized that they had charged me the full price for my entrees, so I walked back in to speak to the manager about this and he was taking long to come out so I left my husband to wait for him because I am pregnant and really needed to use the restroom.

I waited out there for about 10mins for him to come back and he was just taking to long I told them in the front this was the worst service and I will never come back again. I had somewhere to be so because he was taking so long I decided to just leave.

That is the rudest manager I have ever met. What kind of manager leaves you waiting for that long and rips the customer off like this. Bunch of bs, and my husband had to deal with a pregnant irritated women because of these idiots. Today at store time Pet lovers are buying the vest at ebay… I let the manager know about the pet and he told me he could not do anything about it.

I am requesting you as corporate office to get more involved with a food area and hygiene and a sign at the door that request doXXXXent for this matter, hygiene a of area is a most and animals that have been chosen to be a work dog have licence attached to the vest and doXXXXents in the owners procession.

Your corporation should keep up with these issues of true work dogs and training of personnel and management. It started out great until we were seated at a dirty table so I asked the host could he please clean our table….

Almost 30 minutes or more our food finally comes! I yold him we were waiting for a long time for our food. Icing on the cake was…he told me I couldnt use my coupon and he had discounted it enough already…very rude like. If he had been more attentivr to customers complaints instead of entertaining his family then just maybe I would have let this go…. Management at Ruby tuesdays Kapolei, HI needs to be enforced… the manager declined to give my last check I actually am untitled to have two more checks and so today is payday here and I had caught the bus to the job to pick up my check at 2: A restaurant just closed on restaurant row on Two Notch Rd.

When we walked in we told the host Amber we were a total of four people. I was annoyed at this point but the girls were hungry and we just went with it. I got up to head to the bathroom and as i was walking, I saw nothing but clean tables that were available!!!!

I sat back down and asked my server why did your host lie to us. She said sorry and made sure we found a table in the dining area and got the manager to speak to us. Then to make things worst, our server was horrible! He was mumbling the entire time and seemed agitated to wait on us. We were embarrassed and just left without causing a scene. Something must be done. We always dine at Ruby Tuesday and would hate to have this experience again. On last night some of my family members and I went to Ruby Tuesday in Saraland, Al to eat dinner around 9: I said, we will have a total of eight.

He returned shortly with a lady that we later learned was the manager. Still pecking on the computer. But the right thing for us to do at this point was to leave. We left out to leave ….

I went back in to take pictures of the empty tables. Oh we ate across the street at another restaurant and called back to Ruby Tuesday around 9: Click … Now, do you see any empty tables???! The bartender made drinks while 3 wait staff waited for their drink orders. One of the tall drinking glasses broke in half as she filled it with a premixed red drink from a 2 gallon jug.

I watched with disbelief as one of the wait staff quickly grabbed another glass and helped the bartender salvage what was left of the spilled drink. The bartender then filled the glass as I yelled..

At that point all I had was the salad bar. I called a friend to discuss what I witnessed. I was dumbfounded that 4 workers saw nothing wrong with transferring a drink from a broken glass. Therefore, I was concerned about the disregard and carelessness of the cooks. Perhaps against better judgement, I had my entree. I knew full well I would just reach out to corporate at my earliest convenience.

I was outnumbered by ignorant staff. Why report the incident to a 5th worker was my thought process. I worked for RT for 11 months, and the manager would not let me come into work one day, and took me off schedule, no explanation, no nothing. This corporation needs a major upgrade, a lesson in courtesy, among other things….

Tonight was my last visit to Ruby Tuesday. After the nickel and dime menu you now have, the coupons you offer are worthless.

The service at your Shelton Ct location is slower than slow and the food presentation is worse than a High School cafeteria. Myself and my wife would eat there 2x a month but no more.

Thanks to Kriste Y. Where my family lives in Berkeley, California, I am constantly having to counsel my 8 year old about the urbanization that he is introduced to him through the public school system. Rap, hip hop and the urban and gang attitude and culture that comes with it may help some segments of our society feel more welcome, but for those who find it unacceptable, it is just another lowering of our social standards.

We will not support companies that proliferate these poor standards. Ruby Tuesday shut down 5stores in my area Hampton roads Virginia last year. Was told all employees would receive w2 in the mail by Jan31?

The website and corporate number are of no help and fell like your insulting my intelligence by directing past employees like myself in circles. My other employer already sent me mine, waiting on RT to send me mine……. I was wondering the same thing i recently contacted a manager that i use to work under for RT about when will i recieve my W2 he said it will be either mailed or i would have to go on the adp site to get it or last check stub.

Well i now work for chilis because of the RT getting shut down which has became a problem because both companys uses adp. I cant use my adp app on my phone because it want allow e to login in or on caused by this. So now all im just askin for is either my last check stub or my W2 but RT has no real contact info to talk to the right person about this and adp keeps giving me the run around. You have several employees at your Elizabeth City, NC store doing drugs before during and after shifts.

Once we got there I learned that the dish was no longer on the menu so we preceded to order something else… I ordered the New Orleans seafood with mash potatoes and the salad bar my sister in law ordered a burger with mash potatoes and the salad bar and my daughter in law ordered the ribs with French fries and broccoli.

Our appetizer was hot but everything went down hill after that. The waitress told us before our meal arrived that B team prepped the food for C team and they are lazy. She asked if we wanted another side and we said yes and ordered a baked potatoes with butter and sour cream. After reordering I wanted to add some zucchini to the order and went to the counter, I over heard the waitress talking real disrespectful about our table so I cancelled the order.

My sister in law went to the salad bar and made a salad and gave my daughter in law some off her plate and the manager said my daughter in law had to pay for the salad bar because she ate some. She stated those are corporate rules, not hers. She was very cynical and it made me very uncomfortable. Please address this poor customer service. Shortly after I arrived a professional 37 year old woman came in and asked if she could sit by me.

I had never seen the woman before. I then learned, after she confronted the bartender, that her husband had been seeing the bartender. She then told me the bartender had sent her husband a video of her pole dancing for the husband. I am sure the woman will forward the video if necessary. I left Ruby Tuesday a little after 6: I returned just before I ordered a draft beer and was served by Kennedy.

She asked the street I live on. She then told me, in a threatening manner, that her dad would be happy to know I said what she accused me of. Normally I would forget what happened. I am embarrassed for the unprofessional, immature and threatening behavior of Ruby Tuesday. Iam a customer rite now at the ruby tuesday in Springfield pa. And I asked to speak with a maneger and I was told the GM took a catering order and the store is without a manger the food wasnt fully cooked and the service sucks.

Wait staff greeted us at table and proceeded to state 5 food items not available for that day. Come on you just opened. We order the free burger, a side salad and a full salad ontree.

Asked that burger be med well. Finished salads and burger finally arrived 30 min later chared! We ate and left. Very disappointed in the food and service. What is going on at this store?

Being a frequent customer, I was extremely frustrated with the actions of management this night later finding out he was the general manager of this store. Being a local business owner I was not pleased with him trash talking his employees in front of multiple guests waiting to be seated.

He was also discussing another employees pay with a different employee, which is not legal and highly unprofessional. This has not been the first instance in the last two months.

I have watched the same man, who I now know runs this store talking sexually about women and discriminating them. I hope this issue can be resolved. Best wishes for the future. I got a garden bar- and started eating it and felt something chewy, then I pulled out a rubber band. Needless to say I showed the waitress who was very nice and said she would get a manager and stated that he would take my meal off the check at the least.

I felt like he was accusing me placing it in there. When our check came, nothing was adjusted off- I had to mention to our waitress that she said he would take my meal off.

She then came back and stated that he could give me a free dessert or take my kids meal off the ticket. First off I already stated I lost my appetite so I dont want a dessert, but why not take my meal off, because the kids meal was cheaper.

I felt accused of placing something gross in my food!!! I came in there to eat and pay, why would I place something in my food to make me loose my appetite. As I was very polite the whole time and kept saying it was ok, I just feel like the experience was not handled appropriately. We had the worst experience we have ever had not only at a Ruby Tuesday site but any restaurant.

We waited for over 20 minutes for the correct order to be re-delivered. But, during this time of explanation, the other tables were receiving the same meal. My wife in the mean time went to the ladies restroom and found the condition of the facilities extremely nasty.

She had to use a paper towel as there was no toilet paper. As we sat waiting for the replacement meal, other tables continued to receive their exact same meal. As the staff, half assed continued to attempt to reassure us her meal should be ready any minute, we continued to patiently wait. We finally informed our waitress that we were leaving and wanted the bill for the drinks that we had ordered and received, iced tea and water and the partial salad bar that I ate.

During our time in the restaurant, we noticed no more than other tables being served, there was no issue with a crowded restaurant. With this experience and completely unprofessional service that we were subjected to, I can safely say, we will never return to another Ruby Tuesday, especially the one in Lexington, SC.

Food sucked …tasted nasty and It was poor quality overpriced crap and I will be calling the corporate manager was rude!! My son and girlfriend dined in Friday afternoon for lunch. He paid with his debit card. After a call to the manger and a visit to the restaurant nothing was done. He was not able to find the receipt but we thought the restaurant has to keep records apparently not. We understand that mistakes are made but not to even try to rectify the situation is unacceptable.

He is also very rude. This needs to be addressed. It is our local restaurant that we go at least once a month, mostly Friday. We waited our drinks about mins because when I finished my salad, I was still waiting. My daughter ordered her usual chick noodle soup with salad. After another mins, a worker came to our table to inform that no more chicken noodles soup due to the menu has changed.

I was just there 3 weeks ago. Appetizer came but no serving plates. We had to ask twice. She caught me off guard. This is the 1st time I experienced it. Is it a new policy from RT? She said no, it works, just need to check the name to make sure it matched. I ordered a petite sirloin that tasted horrible……like old meat. I eat farm raised meat, so I know what it is suppose to taste like!! My friend had shrimp that the batter was gooey on the inside. She only ate 3 of the 8 and I barely ate my steak.

My family and I went to Ruby Tuesday on Sunday right before 3pm. The service has been horrible the last visits, but gave it one last chance. It took forever to get our food. When we did get our food it was horrible.

My wife ordered 2 sides of zucchini, and they only sent 1 order originally. Our waitress brought out the second side after she was completely done with her meal, and it was burnt and greasy. My daughter ordered corn dogs and they were lukewarm on the inside as if they had been sitting while the other food was being prepared.

Our waitress was polite, but the people that prepared our food were horrible. The manager never came over to the table to see how things were, and they mostly stayed huddled together laughing amongst themselves.

This was pretty much the last straw for us. Just thought you may want to know. It has gone downhill! Server came to take our order and told us they were out of burgers! I planned to use my free birthday burger coupon so that was the first disappointment. After what felt like an eternity, the server returned and we placed our order. And there was no field greens, carrots, black olives or cuXXXXbers. I asked the host if he could get it replenished.

He said yes but took his time letting someone know. A guy finally came out of the kitchen to write down what was missing.

By the time they replenished it, our entrees had come. The wrong side was brought for one of them and their yummy biscuits came out with the entrees. They should have been served while we waited for our food. Our server never returned to check on us until the end.

When we went to order te dessert that came with our trio, we were told we they were out of the berry tarts. He said they actually did have hamburgers but they thought they were out. He offered a substitute dessert. We waited another 10 minutes for that. What a horrific experience! We will never be back!! The service was very good. However, I ordered the Petite Sirloin which I had ordered on previous visits.

On earlier visits I found the steak tough and full of fat as I did this evening. On that earlier visit, I mentioned this to the manager who said this this had happened before to other customers. Tonight it was the same. I felt it was best to e-mail. Maybe it was the supplier where the steak was ordered. Maybe it was frozen too long. I felt I should write in hopes that you would look into this problem. We like Ruby Tuesdays and the coupons. Thank you in advance for your attention.

Draucker Glen Allen, Va. My Co worker heard about the She sat it down, and to my surprise the potatoes were cold, the cheese was barely melted. So why in the heck was the plate so darn hot??? But it gets better…. NO… the rice was yellowish, it looked like it was over cooked mushy. The server came to the table and asked if we were ok, we told her the issues and she took my friends plate and brought her back a piece of meat and rice.

Funny the server said the rice was just made and the other was leftover from last night!!! Is Ruby Tuesday not making enough money to make new rice every day!!!??? The manager and the server acknowledge the meat was not cooked correctly when it came out…so my question is why was it served.

The manager said, this is a good learning lesson for the cook and in the mean time we leave hungry and with out.

Not sure I will be back. We got there and the server was excellent. She also told us that the brussel sprouts were her favorite side. We ordered the salad bar, half rack of ribs, brussel sprouts and berry tart. It would have been nice if she had told us that before pushing the deal!!! It was supposed to be included. Again, it would have been nice if we were told all this. I guess we should have read the special menu more closely, but when the server was pushing it, and convinced us that it was an excellent deal, we believed her.

Also, if we had know that the coupon was not going to be honored, we would have considered an alternative option. We did not complain to the manager because he was busy trying to keep customers at a table beside us from flipping out because they got the wrong meals and each member of their party got their meals at a different time!!! The manager actually sat down at their table and was trying to reach a satisfactory agreement with them!!!

Went with a coworker for lunch.. Not to mention the 10 yes TEN dirty plates I had to sift through at the salad bar to find a clean one!. Each time we have dinner there the service we receive is always, consistently excellent.

One person in particular impresses us each time we visit. She is upbeat, optimistic, courteous, attentive, pleasant, helpful, and a true example to her coworkers. We asked if she was the manager and we were extremely surprised and shocked that she was not. Annette Wilson-McClenny was the greeter at this location. Not only did we witness her in action as greeter but she would also ask the guests if there was anything she could help with, and if everything was going well, while making sure the establishment was kept neat and clean.

Each time we visited this location Annette showed the same genuine care, and outstanding customer service that is not always received at other restaurants. If there is any type of reward, promotion, bonus or compensation she could receive, or any type of acknowledgement or honor to be awarded please consider Annette Wilson-McClenny. She is an absolute joy to customers, and an outstanding asset to Ruby Tuesday restaurants.

Please share this message with Mr. Tim English, General Manager. I have had many meals at RT. Very good meals and no complaints.. Not so for yesterday I had the chicken wrapped in bacon and topped with cheese. Zucinni fried and a baked potato. Well, what I could eat of it. That was the most horrible, greasy meal ever put on a table.

I was quite disappointed and was hungry when I left. No, I did not say a thing to the server. The server was quite attentive and yes, I left a good tip!! The chicken was hard as well as the bacon. Just was not an impressive meal and I was quite disappointed. Thank you for reading and actions taken!! My husband and I were in town, expecting a wonderful meal and experience.

First, service was awesome and what food we ate was good. We had a horrible experience with a obnoxious, foul mouth female. We are white, obnoxious fbomb, vile woman white. The families around us were black so was our server. All was upset with her behavior but, they remained silent and we felt something needed said, politely my husband asked her to quieten down.

We attempted to try to enjoy our meal. I stood up and it was close to physical. Not one time did the manager step in. We left our meals and paid our bill. Long story short horrible experience for the 12 to 15 plus us 14 to 16 effected by one vile drunk female. I left still hungary and stopped for a burger. So, managers need training in handling loud drunk people and not serving drinks to someone so vile mouthed.

I know for a fact if it were black people and we were the only whites they would have spoken out too! Said my peace and I hope this is isolated. As possible I want reconciliation. When we were finally acknowledged after five minutes were seated and realized that underneath the table on the floor were filthy!!

The waitress did not give refills until we were ready to leave. Also 15 minutes after ordering were told they out of the entree we all ordered but the manager did not offer anything better to substitute for the inconvenience.

The manager was not of any help and the waitress had a very dry personality and attitude we actually had to get service from another waiter after she walked off without letting us know she was being relieved. Last time me and my family went to Ruby Tuesday in Rosslyn, VA forgot the address bulding number is When we walked in there were no host one of the server asked table for how many?

For 8 I guess they were all in break or something we sat at the table and waited our server for 10 mins finanny she came took out orders. Foods were not ok my uncle asked his steak cooked in med but it came out more like med-well!!

Well nobody was interested in dessert so we left. Nobody was sitting outside but their patio have a mouse. Tried to tell someone but nobody were by the door. I paid for 1 burger and I am waiting for my 5 free burgers. I am currently waiting for corporate to get back to me.

Obviously someone dropped the ball there. So simple human error means a company should lose money? The only way you are getting burgers for a dollar each is off a value menu at fast food.

I just heard that our local Ruby Tues. This makes the 2nd time me and my daughter has gone to Ruby Tuesday on navy blvd in pensacola fl. The 1st time we went we waited for almost an hour before we got our food!!! I got an flyer in the mail and I seen that kids eat for free on tuesdays from 5pm till close. So I thought I would try the place out again but before we went I thought I better call and ask about it 1st.

When we get there the young lady up front told us to go and sit at the bar. We sat down and was looking at the menu. We placed an order then I asked the guy if hers was free. He ask her how old ahe was. My daughter told him He said yes, I think so but I will ask. We got our food and ate. Then when we was done he went to ask and came back to tell us she had to order off the kids menu in order to get it free.

Ok well I tried to explain to her that I called and asked before we ate. I am not giving you her meal for free. I have no problem paying but when you call and ask before u eat what the hell!!!!

Noone knew to tell me what she could order and for her ignorant self to tell me after they have placed us at the bar that my daughter should not be sitting there!

I am in retail management and I know you cannot treat your customers the way the lady manager treated me tonight. It is on the website. However, not all locations participate. Me and my family went to the one in Christiansburg,VA while traveling. First we had gone to the Cracker Barrel but the line was out the door so we headed down the road to Ruby Tuesday.

Needless to say the wait at the CB would have been much better. After placing our order and about an hours wait for our incomplete cold food we also had to ask for eating utensils and ketchup plus sauce. There was a problem with our meal. When I contacted the manager Matt McCoy, he was very gracious and apologetic.

He also was very generous and provided us with two free meals. We ate there tonight. The food was fabulous and the waiter was awesome. There are the reasons I have been eating at Ruby Tuesday for 25 years now. My wife and I had dinner at the ruby Tuesday in Lakewood ny. The food was ok and are server was extremely pleasant. We sat over by the bar area and witness one of the servers looking around for the manager to get change.

When the manager finally came out he was extremely rude and indecent. The manager treated the server like crap and acted as if he was bothered by her asking for change. What we over heard afterwards was uncalled for.

This was by far indecent leadership. All of the new flavors are excellent but I definitely miss my pasta salad. She is so unprofessional, discriminates againts elder employees, demeanors them, has favorite Employees younger and embarasses emoloyees. She hires nothing buy Mexicans due to her husband is a wetback. No good wanna be GM.

I am an employee at one of your restaurants. Did that server bust all my tables. But the problem is that I feel like Ruby Tuesday as in organization is using the servers to pay the salary of the server assistants and they do not care if that takes all of the servers tip money or not. In places I use to work there use to be a cap for how much we were allowed to tip out.

Regardless of how much we made. And that was a tip out for an actual bust boy. Here we have to tip out outrageous amounts and still bust our own tables. I like the company but I feel like I work too hard hustling tips out of customers to pay a crazy percentage of it to the ppl who just seat ppl in my section.

Thank you for listening. I provided my email. You all can contact me personally about this. Are you even there? With all of the negative reviews I have read regarding this restaurant chain, and the bad reviews coming in from all over the country, it would seem that the higher ups would be taking notice of this and initiating steps to correct and improve Ruby Tuesdays reputation! She has been staying with us and in the last two weeks has been coming home after a shift with reports of incidents occurring that are totally unacceptable in the restaurant business if one hopes to be successful in it.

Last nite she came home with reports that the cooks were threatening each other with a physical altercation while on duty. The cooks being new hires have also been producing a very poor quality product resulting in alot of complaints to the waitresses by the paying consumer. The wait staff is not abiding by protocol and procedure— absorbed in their cell phones while on duty, leaving dishes on a micro station where all staff have to have access to it, an assistant manager spreading an unjustified rumour about an employee being fired because of drug use when in actuality she was excused from her shift to attend a memorial service of a friend!

Where was the general manager in all of this?? Yes, there is drama that occurs in this business. Word of mouth remains the most important aspect to a successful or unsuccessful restaurant reputation.

It only takes a few to compromise and contribute to its demise. After reading some of the reviews about your restaurants all over the country, it is apparent that the corporate heads are seriously in question as to their ability and willingness to instill quality as the utmost priority throughout this restaurant chain.

I know that after what I have heard and read, that I, as a lifetime resident in the beautiful Black Hills of South Dakota where tourism is our mainstay, will never recommend this restaurant to any of our visitors.

Our Server, Autumn B seemed to be in a hurry and asked for our checks because shifts were about to change. She took all three of our separate checks and payments. However, I noticed two transactions on my account yesterday and spoke with the Manager, Natalia in Summerville, SC location who assured me that once the final charges went through this would be rectified.

It is a system that causes the staff dynamic to fall into a cycle which both undervalues and relies too heavily the best of the employees and rewards those who are not pulling their own weight. There are so many issues on the corporate level with this company that bleed down into the individual locations. The managers end up focusing so much on numbers and being sure no one has too many or too few hours that they lose sight of how that plays a part in the day to day success of the restaurant.

I overheard a conversation talking about if by mistake they forgot to take their tip out that the draw, the manager keeps the money instead of returning the tip to them.

Is this the policy or is the mangers pocketed a few extra dollars for themselves? As always after church, I stop thru Ruby Tuesday to eat at their well manicured salad bar. On Sunday, May 29, at 1: He disappeared to the back and returned to change one of the three televisions at the bar. He never returned to even ask if I needed anything.

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